Privacy Policy

Information we may collect

Depending on your interactions with us, your information can cover your name, contact details, identity and application records, account and transaction data, correspondence you send us, and technical details including device, browser, log, and security information. We gather both details you supply directly and data generated while you use our services.

How we use information

We utilize personal information to answer questions, review and manage applications, deliver banking services, keep customer records, carry out instructions, secure accounts, spot and review fraud, comply with legal and regulatory duties, address complaints, and refine our offerings. Your information is used strictly when a lawful basis applies.

Cookies and similar technologies

This website might employ essential cookies and related technologies to run pages, recall your choices, uphold security, and power online tools. Should optional analytics or other non-essential tools be used, details on those technologies and your choices will be accessible through the appropriate site controls.

When information may be shared

We may pass information to service providers assisting our operations, professional advisors, payment or correspondent institutions necessary for fulfilling a service, and public bodies or regulators when the law mandates or permits it. Service providers are expected to manage information solely for authorized tasks and maintain proper safeguards.

Retention and security

We keep information for the duration necessary to fulfill the purposes outlined here, manage records, settle disputes, and satisfy relevant legal obligations. While we apply administrative, technical, and organizational measures to defend personal data, no transmission or storage system can be promised to be entirely secure.

Your privacy choices

Subject to local laws, you may have the right to ask for access to, correction of, or deletion of your personal information, object to or limit particular uses, or withdraw consent where processing depends on it. We may need to confirm your identity and can keep information whenever the law allows or requires us to do so.

International processing and children

Information may be handled in regions where we or our service providers maintain operations, backed by proper safeguards. Our website and banking services are not built for children unless a specific service indicates otherwise; parents or guardians should reach out to us if they think a child has shared personal information improperly.

Changes and contact

We may revise this policy as our services or legal duties evolve, publishing the latest version right here on the website. If you have any questions regarding this notice, you are welcome to contact Benpat Bank at [email protected].